As a Company we are "young at heart" and advocate creative innovation and flexibility. This is tempered with maturity, gained through years of experience and influenced by our core values of: professionalism, respect, integrity, honesty and confidentiality. Our clients are the most valuable asset our company has, and as such will receive the very best in customer service excellence.

•	We will work with you in partnership, providing you with a level of service and suport that is second to none.
•	We will always deliver your chosen solution, to your exact specification, within the agreed timeframe.
•	We will keep you appraised of progress throughout our service delivery.
•	We will ensure our core solutions are current, accurate and fit for purpose.
•	We will listen closely to you, our client, take onboard your comments and recommendations, and continually evaluate and enhance our products and services.
•	We will remain competitive within the marketplace, ensuring you receive 'high quality' solutions at 'value-for-money' prices.

After conducting extensive market research of the training and development sector, we are confident in the knowledge that all our products and services are extremely competitively priced. As a Guiding Light Training Solutions client you can be assured of an optimum ‘value added’ return on your investment.

•	We don’t believe in re-inventing the wheel for inventions sake. If we have current solutions that can meet your requirements, we would recommend their usage with appropriate ‘tailoring’, thereby providing you with high quality,value- for-money solutions that will significantly improve performance and significantly reduce cost.
•	For workshop delivery to corporate clients, we operate a ‘per day’ cost NOT a  ‘per delegate’ cost, which tends to significantly reduce training expenditure.
•	Clients in the charitable sector will be offered a 20% discount on all individual workshops contained within our portfolio of core products.